Refund policy

We want you to love every Petal product.

Returns

Due to the nature of handmade skincare products, we do not accept returns on opened or used products for hygiene and safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the damaged item
• A brief description of the issue

We'll review your request and, if approved, provide a replacement or refund.

Refunds

Approved refunds will be issued to your original payment method within 5–10 business days.

Contact

Email:

thepetalpk@gmail.com